The 80/20 factor
that most of us in this world love to have an easy way of living. We eternally desire to attain the top position in our workplace most of the time, not commensurate with the credentials we possess. we reach a level with which we could not only command our subordinates but also achieve results sitting pretty and glued to our seat in our cabin. particularly the Government / public sector organisations, you can easily identify a set of employees seriously engrossed in their assignments, running here and there with a real intention to complete the day's work allotted to them. another set of employees engaging themselves in their personal work, gossip, negotiating with vendors who easily walk into such organisations with bundles of saris, shirt and pant bits etc., for sale, unmindful of the customers who wait for their gracious return to get their work done. the first set of staff fall under the 20 percent category and the second set form the rest of the 80 per cent staff. Requests and cajoling from their immediate superiors, a part of whom also fall under the 80 per cent category to attend to the customers fall on the deaf ears of this major category which defiantly refuses to budge. only because of the first category of 20 percent who, though they get frustrated at times, by virtue of their good qualities continue to work like a bull and also dutifully take up the work left incomplete by most of their colleagues. |
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